Frequently Asked Questions
Questions for users
For Buyers
Q: What is Simcha Connector? A: Simcha Connector is a marketplace where you can find everything you need for your Simcha. Our goal is to make it as easy as possible for you to host a Simcha.
Q: Does it cost money to have an account? A: No, it’s free.
Q: I need help deciding on music for my Simcha. A: Sure! Please call us or reach out via email, and our experts will help you book the best music at the best rates. Our experts specialize in this field and know every musician, singer, etc.
Q: I need help with other aspects of my Simcha. A: No matter what you need help with, we will connect you with an expert to help you decide and book.
Q: What does it mean “listing created by Simcha Connecto? A: Some listings are created directly by Simcha Connector and not by the provider.
For Vendors
Q: I see different options to post listings. What are all the options available? A: Currently, there are four listing types to ensure everyone is covered on Simcha Connector:
Message Only: Ideal if you want people to see your listing and message you. There will be no checkout or booking option on the listing. Daily Booking: Suitable if you offer a service available once per day, like a singer or a hall. Buyers can book and check out or pay a deposit on your listing. Hourly Booking: Buyers can schedule specific hours on your calendar and check out directly on your listing. This works well for appointment-based services, such as a dating coach. Sell a Product: If you are selling a product; physical or digital.
Q: How much does Simcha Connector charge per transaction? A: Simcha Connector takes a 15% referral fee. That will also cover the Stripe fees.
Q: How many listings can I post? A: You can post as many listings as you want, but only one listing per service.
Q: How can I feature my listing on the main page? A: Reach out to us for more information.
Q: How do I get my listing to show on the top of the search results? A: Reach out to us for more information.
Q: Can I edit my listing once created? A: Yes, you can. Listings only go under review at the time they are created, but we constantly review all listings. Please be considerate, as this is a heimishe platform and we expect all users to abide by our guidelines. Violators will be removed.
Q: How do I get paid? A: When you create your listing, you’ll be prompted to open or connect your Stripe account. Stripe will deposit the money directly into your bank account.
Q: I have multiple items to sell. Can I upload them in bulk? A: At the moment, we don’t have that option, but we are working on it.